At Leete Tire & Auto Center, we take pride in offering the best customer experience to Richmond, VA, Petersburg, VA and Emporia, VA. We strive to provide our customers with the best experience possible each visit.
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I am a longtime customer of Leete Tire and have known Jason for all the time that I have been a customer. Today, we had a problem with our car. The right rear tire went flat. I called Jason, and got outstanding service. We only have one car. They took care of everything, and provided the transportation that we needed for getting the car fixed. Jason called the tow company, picked up my wife at the shopping center, brought her home, and Nathaniel picked us up when they were done and took us to the shop to get our car. I am really happy to have a trustworthy mechanic on my side. Thank you Jason and all of the crew at Leete Tire!
This was my first experience with Leete. I normally order my tires on line and have them installed some where. I decided to check Leete out and was very pleased with the pricing. Leete beat the on line competitors. On top of that Rick and crew gave fantastic customer service. I will definitely use them again. Thanks for the great service guys!!
We've taken all our vehicles to Miles Auto for at least 20 years. I was a bit nervous when Leete bought the business a couple years back. I'm happy to say that, from a customer's point of view, nothing but the name has changed since then. Still excellent service - Jason and Nathaniel do a great job up front. Their techs, many of whom have been there forever, are thorough and get the job done right the first time.
When you take your car in for service, you're trusting them with your life. You should be sure that kind of trust is well-founded.
The folks at the Staples Mill location are honest people. They want to make customers for life, not just a quick buck on parts-swapping.
No one likes to take their vehicle in for service, especially when repairs are unexpected and sometimes expensive. When the need arises, though, it's good to know there are honest folks still out there you can trust.
Business reply to this review:
Thank you, Doug. This review means the world to us. We are indeed all about building that long term relationship with our customers and always want to be your trusted home for auto care. Again, sincere thanks for the kind review and your continued business. See you next time. Safe travels!
I have been going to have my car maintained at the downtown location for 4 years. The service is always 5 star and the guys who work there are just lovely. Jason remembers my name every time I enter and he goes out of his way to take care of my vehicle problems. He is also honest and does not try to add on to needed repairs. It is just great to have a place to count on when you need maintenance on the car. I would highly recommend Leete, Jason and the team there. THANK YOU ALL..
Thank you so much, Mary. Your remarks mean more than you know. We pride ourselves in providing HONEST automotive advice and repairs. We appreciate the trust you place in us with your vehicle and look forward to serving you for many years to come. Until next time...safe travels.
I am so appreciative of this business for their customer service for a complete stranger ! While traveling to Richmond to work at an Assisted Living Building my car started to give me trouble which led to me being stranded miles from my location! The management at the building I was inspecting said to call Leete bc a family member of theirs used to live in that exact building and she trusted their work ! Long story short I was blown away by their immediate response to my Jeep, and the wonderful communication they kept during the entire process ! They had a lot completely full of vehicles but they made sure I was important and that means the world to a young woman traveling on her own! Thank you for all you do !
Thank you so much, Elizabeth. We try to make everyone's experience a special one and it's so nice when our efforts are appreciated. Thanks for trusting us with your Jeep. Safe travels!
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